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SERVICE FIRST. THE NEW CHARTER PROGRAMME

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SERVICE FIRST, SERVICE FIRST. THE NEW CHARTER PROGRAMME. Londres, CABINET OFFICE, 1998, 74 p.
Ref. 85422
Location: SIIS 19.65
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Palabras clave:
Calidad de la atención, Estándares, Indicadores, Recomendaciones, Servicios públicos, Servicios sociales, Reino Unido
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