CLIENT FEEDBACK. DOES IT LEAD TO IMPROVED SERVICES?. PART I: BACKGROUND AND DEVELOPMENT OF THE MEASUREMENT TOOL

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LEWIN, G., CLIENT FEEDBACK. DOES IT LEAD TO IMPROVED SERVICES?. PART I: BACKGROUND AND DEVELOPMENT OF THE MEASUREMENT TOOL. MANAGING COMMUNITY CARE, Vol. 6, no. 1 (1998), p. 28-35.

Ref. 70107

Sted: SIIS R.1451

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Palabras clave:
Actitudes usuarios, Atención comunitaria, Atención domiciliaria, Cuestionarios, Evaluación de servicios, Satisfacción, Australia

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CLIENT FEEDBACK. DOES IT LEAD TO IMPROVED SERVICES?. PART I: BACKGROUND AND DEVELOPMENT OF THE MEASUREMENT TOOL

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