CUSTOMER EXPECTATIONS OF SERVICE QUALITY AT COMMUNITY TEAM OFFICES

Ижил төстэй зүйлс

• THE FIVE ACCOMPLISHMENTS: A FRAMEWORK FOR OBTAINING CUSTOMER FEEDBACK IN A HEALTH SERVICE COMMUNITY LEARNING DISABILITY TEAM
  -н: MURRAY, G.C
  Хэвлэсэн: (1998)
• QUALITY FUNCTION DEPLOYMENT FOR DEVELOPING A CUSTOMIZED SOCIAL MEDICAL SERVICE
  -н: HALLBERG, N.
  Хэвлэсэн: (1997)
• PUTTING THE CUSTOMER FIRST. A REVISED SERVICE DELIVERY STRUCTURE FOR THE DIRECTORATE OF PERSONAL SERVICES
  Хэвлэсэн: (1992)
• TEAM LEADERS AND TEAM MANAGERS IN SOCIAL SERVICES
  -н: COCKBURN, J.
  Хэвлэсэн: (1991)
• MANAGING OUTCOMES. CUSTOMER-DRIVEN OUTCOMES MEASUREMENT AND MANAGEMENT SYSTEMS. EMPLOYMENT AND COMMUNITY SERVICES
  Хэвлэсэн: (1999)